Retail

Voice

Retailers need to take and place orders, and speak to customers, while hospitality businesses will often take bookings over the phone. This makes a great quality phone system paramount.

If you have multiple branches, you’ll also want to keep them all connected.

Connectivity

Placing and handling online orders, as well as managing cloud applications such as IP payment services, all require a robust and reliable internet connection. The cost of your connection going down? One you might not want to entertain.

Security

Cyber security is paramount in today’s connected world. Suffering from data breaches can result in direct losses, fines and loss of reputation.

Retailers taking card payments must remain PCI DSS compliant, which can be a time-consuming process without the right security software.

Finally, a YouGov poll states that a third of consumers would like retailers to have free Wi-Fi as standard to improve their shopping experience. Guest Wi-Fi is clearly a powerful asset, but having it set up securely is very important.

Voice

A quality business phone system lets you manage your calls how, when and where you like – managing multiple branches centrally.

Add on a professional logging and recording package to aid compliance and training, while remaining PCI DSS compliant by pausing recordings while taking card information.

Connectivity

Guarantee great speeds and reliability through a superfast business broadband, or a dedicated leased line if you need comprehensive SLAs.

Security

Implement a Sentry network security system to keep your information secure, protecting your customer data from hacking.

Sentry also gives you secure guest Wi-Fi without worry.