Local offices
- London
- 0207 078 9830
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- 01252 411 111
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- 01483 339 993
- Liverpool
- 0151 2030 200
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- 0161 8700 700
- Newcastle
- 0191 3000 666
Retail
Voice. Connectivity. Network security.
Scenario
When it comes to telecoms, retail and hospitality businesses have needs that can be split into three main categories:
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Retailers need to take and place orders, and speak to customers, while hospitality businesses will often take bookings over the phone. This makes a great quality phone system paramount.
If you have multiple branches, you’ll also want to keep them all connected.
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Placing and handling online orders, as well as managing cloud applications such as IP payment services, all require a robust and reliable internet connection. The cost of your connection going down? One you might not want to entertain.
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Cyber security is paramount in today’s connected world. Suffering from data breaches can result in direct losses, fines and loss of reputation.
Retailers taking card payments must remain PCI DSS compliant, which can be a time-consuming process without the right security software.
Finally, a YouGov poll states that a third of consumers would like retailers to have free Wi-Fi as standard to improve their shopping experience. Guest Wi-Fi is clearly a powerful asset, but having it set up securely is very important.
Voice
Retailers need to take and place orders, and speak to customers, while hospitality businesses will often take bookings over the phone. This makes a great quality phone system paramount.
If you have multiple branches, you’ll also want to keep them all connected.
Connectivity
Placing and handling online orders, as well as managing cloud applications such as IP payment services, all require a robust and reliable internet connection. The cost of your connection going down? One you might not want to entertain.
Security
Cyber security is paramount in today’s connected world. Suffering from data breaches can result in direct losses, fines and loss of reputation.
Retailers taking card payments must remain PCI DSS compliant, which can be a time-consuming process without the right security software.
Finally, a YouGov poll states that a third of consumers would like retailers to have free Wi-Fi as standard to improve their shopping experience. Guest Wi-Fi is clearly a powerful asset, but having it set up securely is very important.
Solution
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A quality business phone system lets you manage your calls how, when and where you like – managing multiple branches centrally.
Add on a professional logging and recording package to aid compliance and training, while remaining PCI DSS compliant by pausing recordings while taking card information.
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Guarantee great speeds and reliability through a superfast business broadband, or a dedicated leased line if you need comprehensive SLAs.
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Implement a Sentry network security system to keep your information secure, protecting your customer data from hacking.
Sentry also gives you secure guest Wi-Fi without worry.
Voice
A quality business phone system lets you manage your calls how, when and where you like – managing multiple branches centrally.
Add on a professional logging and recording package to aid compliance and training, while remaining PCI DSS compliant by pausing recordings while taking card information.
Connectivity
Guarantee great speeds and reliability through a superfast business broadband, or a dedicated leased line if you need comprehensive SLAs.
Security
Implement a Sentry network security system to keep your information secure, protecting your customer data from hacking.
Sentry also gives you secure guest Wi-Fi without worry.
Benefits
Quality Guaranteed
Easy call handling. HD calls. Great add-ons. Everything you need from your phone system.

Stay connected
Cover large floor space with cordless DECT phones.

Get together
Integrate your phone system with your IT systems for 365-visibility.

Automate
Present automated announcements to address questions on opening hours. Point callers to the right place with auto-attendant.

Central management
Control multiple sites through a single phone system for effortless management

Always connected
Control stock. Manage orders. Be in the know. Superfast internet connections keep you on track and productive.

Remain compliant
PCI DSS compliant call recording and network security keep your payment data safe, as well as your network as a whole.

The place to be
Better your customers’ experience by giving them guest Wi-Fi
Why us?
We work hard to make sure your telecoms are as fast, flexible and secure as you need them. We project manage the implementation of your solution and support it through its lifetime.
Alongside our dedicated in-house support desk, your account manager will be on-hand to help, and ensure you get the best out of your systems.