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Ensure GP surgeries never miss a call, with our easy-to-use Hosted phone system
18th June 2018 Connectivity, Voice, Dawn Balzaretti
Background
GP surgeries require a friendly, prompt and efficient service. Patients are often calling with concerns and they will expect a quick response to their call, therefore the telephony solution that is chosen must accommodate these requirements.
The Challenge
GP surgeries often deal with a large quantity of calls, particularly peak times such as Monday mornings. In these cases queuing is a must to ensure all calls are dealt with in a timely and efficient manner.
Download our document below to learn more.