How can call analytics make you more efficient?

Call analytics can unlock a wealth of information about how calls are handled throughout your business

For our latest webinar, we’re joined by Mike Rogerson, UK Sales Manager at Akixi, to look at how you can unlock a wealth of information about your business through call analytics on your Horizon hosted VoIP system, and how to use this data to be more efficient and profitable.

We also have a live demonstration that looks at 5 powerful reports you can use to change the way you manage your calls.

As this is an on-demand webinar, you can watch it at a time that suits you. Have any questions of your own? Please don’t hesitate to contact us.

Agenda:

• Explore how to uncover information, discover trends and make informed decisions using call analytics
• Look at the different business environments call analytics address
• Akixi live demo: 5 powerful reports that’ll change the way you manage calls
• How Akixi and Horizon work hand-in-hand
• Hits, tips and best practice

Our panel

• Jim Marshall-Andrew – Sales & Marketing Director at Nomis Connections
• Mike Rogerson – UK Sales Manager at Akixi