When selecting a new communications platform, it is essential to look to the future to ensure that your investment is protected.
Is Office VoiP Right for You? (PDF)
With the convergence of voice and data, this means that any new communications platform must be fully capable of supporting Voice over IP (VoIP), where voice can be sent as data packets between locations using an existing wide area data network, including the ability to connect seamlessly to home workers.
Contact us or call us on 0845 450 5065 to see how we can assist you with your requirements, or request a free business telephone system guide.
With our VoIP solution you can enjoy the best of all worlds; with the full benefits and features of a conventional ISDN telephone system, plus the cost savings and future proofing of Voice over IP.
What's more, remote users connected by voice over IP will appear as extensions of the main system wherever they are located, giving home workers all of the functionality enjoyed by their office based colleagues. This ensures a seamless VoIP network between HQ, branch offices and remote staff.
The key benefits of hosted VoIP
View / download The key benefits of hosted VoIP as a PDF
Renting a VoIP system (known as 'Hosted IP Telephony' or 'Hosted VoIP') cuts the start-up costs by up to 90% of a typical private branch exchange (PBX) system through the delivery of a virtual PBX, while reducing monthly phone bills by 50%.
- Free on-net calls
Calls between sites connected to broadband telephony are free of charge. - Reduced calling costs to other locations
Local and national calls at 1.1p, all mobile networks at 10.9p and the majority of European destinations at 1.4p. - Improved communications
By connecting branches and enabling personal call management, broadband telephony improves productivity, ensures that employees work more closely together and that customers are handled more efficiently. - Zero Investment
There’s no need to invest in PBXs, BT lines or any traditional telephony hardware, all of which are made redundant by broadband telephony. - Simplified administration and ease of use
Broadband telephony’s easy-to-use administration tools guarantee reduced operational costs, simplified administration and easy monitoring of usage.
Hosted VoIP
Hosted VoIP (hosted IP telephony) is delivered via Broadband IP or SIP channels. With a feature-rich telephone and options that include a unique direct dial inbound (DDI) telephone number for every extension for staff located in the same building or spread around the UK, Hosted IP Telephony lowers most SMBs total cost of ownership for phone services.
Hosted VoIP cuts the typical private branch exchange (PBX) system start-up costs by up to 90% through the delivery of a virtual PBX while reducing monthly phone bills by 50%.
Hosted VoIP service is designed with simple self-service tools for complete system and extension control. For organisations that require a full-service configuration and change contract, these features are included in hosted VoIP service for the same price.
In addition to enjoying benefits from the hosted VoIP solution - such as unlimited calls to the UK for a low, flat monthly fee - companies subscribing to hosted VoIP can eliminate the overhead cost associated with bricks and mortar buildings with the use of this VoIP PBX system by operating out of different locations without losing any powerful PBX functionality or having to pay premium local and long distance charges for inter-office calling.
More benefits of hosted VoIP
Nomis Connections is able to provide its customers with a Voice over IP (VoIP) hosted PBX service, a small business phone system alternative that allows small to medium-sized businesses (SMB) anywhere in the UK to employ an unlimited number of extension options and enjoy geographic independence and flexibility.
Normally, to achieve the same benefits and features of a hosted solution you would need to invest in a phone system and telephone lines to be installed at your premises.
- Unlimited Calling
Using the Internet backbone for routing telephone calls substantially reduces phone bills to:
- any telephone number in the UK (on unlimited extensions);
- extension-to-extension anywhere in the world;
- free calls to and from any other subscribers on the same platform. - Auto-Attendant
A powerful automated system that can replace the need for a receptionist.
- available to callers 24-hours-a-day with multiple schedules and greeting;
- transfers calls (dial by extension or name);
- if call is not answered or the line is busy, automatically will send the caller to defined destination;
- customisable with pre-recorded prompts for several regularly used recordings such as sales, support, tech support, billing, account, etc. - Fully Featured Conference Bridge
An audio conferencing system that provides a way to hold meetings involving participants at multiple sites:
- saves travel time and expense for meetings;
- use with Hosted IP Telephony extensions and outside callers;
- up to 20 sites can participate;
- administrator mode allows for making outbound calls and dropping parties;
- unlimited conference calls can be scheduled and in session concurrently;
- password protected for creation and admission;
- automatic email and voice prompt confirmations of conference bridge reservation. - Business-class Voicemail
A powerful tool when you cannot answer the phone:
- up to 8 pre-recorded greeting options (full name, internal, external, after-hours, lunch, meeting, weekend, vacation);
- password protected;
- voicemail to email;
- listen to voicemails via attached email, through supplied phone or remotely;
- one number access allowing follow me search dialling out of voicemail. - Administrative Controls
Hosted VoIP includes an administration web portal for all PBX, auto-attendant, ring groups and complete extension control. - Extension Manager
Allows users the ability to control all extension settings including busy, ring-no-answer, and Internet outage handling ring duration and forwarding destinations. Other settings in Extension Manager including forwarding rules, one number access, caller ID blocking, call waiting disable and other unique settings. - Switchboard
A great live answer application that runs on a PC and works in conjunction with VoIP phones to assist operators and secretaries in seeing extension status indicators and provide quick and accurate call answering and distribution controls.
Pricing and options
Hosted VoIP provides the variety of extensions options, inbound calling options, and call handling applications. Price depends on how many extensions you require.
What do I do next?
Feel free to contact us or call us on 0845 450 5065 to see how we can assist you with your requirements or request a free business telephone system guide.
We have a system for every type of business.