A sturdy and reliable business telecoms solution for the public sector
Businesses in the public sector frequently need to communicate information across departments and sites spanning the country. With recent budget cuts the emphasis on a business telecoms system that offers a quality service, for the best value for money, has grown significantly.
A quality asset, present and future
We provide public sector businesses with a phone system that allows efficient communication and secure contact. This system forms part of a value for money, future-proof business telecoms solution.
Calls can be made for free internally and across multi-sites to enhance internal communications across the public sector, while conference calling facilities allow group transfers of knowledge and information.
Our business telephone systems offer proven services that ensure your communications are reliable and secure. We also offer an additional service that protects your system against telephony fraud.
Maximise staff efficiency, aid customer service
Call management software ensures callers reach the department they need in the minimum of time. The same service can automatically route calls to any numbers, so calls can be routed to remote and mobile staff without hassle. Call logging helps monitor performance while recording can be used for legal compliance, or to enhance customer service processes through training.
Easily manage local and national calls
Inbound calls are often enquiries on a national scale. We can provide non-geographic numbers to provide callers with a single point of contact to your business.
Local area codes can be allocated for enquiries of a local nature, while UK Virtual numbers can divert local calls to a regional office.
Personal DDI numbers can be allocated for callers to reach specific people. These numbers help build relationships, save time and remove the burden of high call levels through the main number.
High speed data transfer
Many public sector departments operate out of large offices, with large amounts of information entering and exiting these sites.
We can provide highly secure leased lines that are specifically allocated for your usage. These lines are not shared with any other business and deliver super-fast data transfer.
A quality mobile workforce
Staff who work across sites and frequently travel can take advantage of a mobile client on their business mobiles that allows them to control inbound and outbound calls on the move and be reached on a single number.
A range of peripherals are available to maximise the productivity of mobile staff.
Uncompromised support
The Nomis Support desk is available to answer any enquiries or rectify any issues you may have with your solution. Our support staff are able to correct most telephone system issues remotely, though our maintenance team are available to visit your site if necessary.
For more information on how Nomis Connections can aid the public sector, contact us.