Communications solutions for online businesses
An online business relies heavily on the internet for all elements of business. Nomis Connections can help you reach your customers, fast.
From uploading and editing content and products on a website, to receiving, processing and distributing orders through e-commerce facilities, the efficient manner in which these processes are completed is of utmost importance to online businesses.
Nomis Connections offers a range of quality services to ensure the highest online speeds possible. This lets you keep in contact with customers effortlessly.
Maximise efficiencies through super-fast voice and data transfer
Dedicated leased lines ensure you receive super-fast data transfer on an uncontended line.
If dedicated leased lines are not an option, we have a series of high-speed business broadband connections that offer superb download and upload speeds on a line with very low contention rates.
When coupled with dedicated leased lines, or on our Assured VoIP broadband, hosted VoIP is a formidable asset for online businesses, allowing free calls internally or between sites and across international boundaries.
Manage a service centre of unsurpassed quality
Within your service centre, an inbound call management service can intelligently queue calls, while an auto attendant guides callers to the operative(s) best qualified to handle their enquiry. Callers are never left with an engaged tone and their enquiries are always dealt with in the most efficient way.
- General enquiries can be distributed evenly throughout your service centre using the same call management service
- Our hosted VoIP possesses its own inbound call management feature
- Calls can be logged and recorded to improve processes and aid customer service training
Promote a national or international identity
- Non-geographic numbers can be pointed to a service centre to handle enquiries
- For overseas enquiries, international virtual numbers can be used to point calls to a UK number
- These numbers can then be directed into your office using our inbound call management service
Did you know?
Both our independent inbound call management software and hosted VoIP service can record inbound calls.
Contact us at your nearest convenience for more information, or request your free buyers guides.