Telecoms solutions for logistics and security businesses

There are a surprising number of similarities between the telecoms needs of both logistics and security firms. Both require easy and uninterrupted communication at any time, with timing being of the essence.
Logistics
Quick and efficient transfer of information and the ability to stay in contact with staff are important features that a business telecoms solution for a logistics company must incorporate.
Non-geographic and virtual numbers can be used to promote a national or international presence and direct enquiries to a single point.
Inbound call management software can direct calls to the person who is most qualified to handle them.
Business mobiles can be supplied alongside a range of peripherals to ensure drivers are in contact wherever they go.
Security
Security firms have to deal with a wide-range of circumstances, from patrols of important offices and buildings to the mass control of major events – both indoors and outdoors. This makes mobile communication very important.
Indoors, cordless (DECT) phones can be used to allow constant communication between the security team and the control room when on patrol. To ensure rounds are being conducted correctly, charging points for cordless phones can act as check-in points that record the time and date that someone arrived there.
If outdoor security patrols are necessary, external DECT base stations are available to ensure that the uninterrupted communications security staff receive indoors continues.
Using our inbound call management service, your phone system can be set to automatically switch to ‘Night Mode’ when the office is closed. Night Mode changes the way in which inbound calls are dealt with – diverting them to an announcement service, voicemail or to security if appropriate. This way, callers will always be placed in contact with the most appropriate person.
To discuss a tailored solution that suits your individual business needs, contact us at any time.