Secure telecoms services for FSA regulated organisations
The provision of a secure telecoms service, coupled with the ability to monitor and recall calls are important requirements for businesses in the finance, insurance, banking and legal sectors.
Never miss a call
Music and announcements on hold, queue position and a call back functions help to reassure callers that their enquiry is being dealt with in the most efficient way – aiding customer service.
Maximise security
Secure voice communication – Our phone systems use voice and signalling encryption methods; making sure your calls are kept private.
Secure data transfer – We a range of internet services. The right service for your business is hand-picked and tailored to your individual needs; ensuring you receive the best internet service based on your location and usage.
We can set up early warning notifications that alert us if your phone system is tampered with.
Be compliant
Recording inbound and outbound calls is a legal requirement for FSA members. At Nomis Connections, we have a range of call recording services designed with FSA regulation in mind.
Our call recording software can even record inbound and outbound mobile calls, guaranteeing compliance at all times.
Keep in contact, record conversations wherever you are
A quality mobile service – Our status as a MVNO (Mobile Virtual Network Operator) means we can give you superb value for your business mobile package.
Our mobile services can also be incorporated to be part of your business phone system.
Mobile twinning keeps staff in contact wherever they go, and reachable from a single number.
Conference calling is available via business telephones or through a dedicated audio conferencing number that has a simple dial-in feature and can host unlimited participants on both fixed and mobile lines.
Improve efficiency
Headsets allow improved staff productivity, allowing multi-tasking. When using conference features, a single headset base unit can connect multiple devices to the phone.
Intelligent call routing ensures inbound calls reach their required destination in the most efficient way.