At Nomis Connections, we have a successful, long-term partnership with NMS Adaptive, our supplier of predictive and progressive dialler services, as well as add-ons for these services.
NMS produce quality, reliable and proven outbound call management services that guarantee the long-term solidity and success of your outbound call campaigns.
Here are some examples of how NMS dialler services have helped businesses.
How can diallers increase sales?
- Improve outbound call efficiency
- Enhance agent productivity
- Allow effective campaign management
- Reduce costs
- Move beyond paper lists
Case study
Increasing productivity and sales at Infinite Mortgages
In days gone by, outbound dialling systems would cost about the same as a small house. Today, however, things have changed. Modern phone systems and low cost software can now deliver the same productivity benefits for just a few hundred pounds per user. Even better, new technology means that you can start to benefit from a dialler with as few as two users... 
Case study
Child Protection UK: Increasing sales with adaptive
The sales team at Child Protection make calls to UK businesses, to persuade them to support their local school. Over 26,000 companies have sponsored their campaign to date, which the business aims to double by 2011. Previously, agents manually dialled telephone numbers from a list of paper passed contacts, which proved to be time consuming, inefficient and untidy...
In the current financial market, it is necessary for businesses of all sizes to cost-justify any investment before purchasing it. Thankfully, we are able to give an insight of just how much an Adaptive dialler could improve your business, using real-life examples.
How can a dialler maximise your ROI?
- Agent productivity increases by up to 115 per cent
- Adaptive diallers are easy to use and allow managers to manage their team and monitor and the quality and quantity of the work they do
- Adaptive diallers have had a profound impact on staff, with no users wanting to return to manual dialling
- Businesses can make a return on their investment within 8 weeks of the dialler being purchased
Case study
Maximise ROI with an adaptive dialler
For this report, companies that had purchased the Adaptive Progressive Dialler were contacted and asked to share their experiences of using the Adaptive Progressive Dialler...
Diallers can improve moral and efficiency through…
- Supporting staff and customers
- Ensuring your business gives out the right image; giving clients the right perception
- The right dialler service being used in the right way
Case study
Better customer service, improved staff morale and increased efficiency at Computeach
Dedication not only to customer service but also to supporting their staff effectively is core to the Computeach business and their people always come first. It was this ethos which led the management team to looking at how technology, a subject with which their business is so closely linked, could also benefit their own employees...
Diallers can increase the productivity of businesses through…
- Automating processes
- Opening new doors to better business
- Simplifying management
Case study
Increased productivity and lead generation at Business Leads Company
Business Leads Company is a UK based organisation, which provides telemarketing solutions to a wide range of industries. Since it was launched in 2004, Business Leads Company has expanded rapidly. In 2004, Business Leads Company had a small sales team, manually dialling calls from a list of contacts. This proved to be a long, slow and tedious process...
To discuss how outbound call management services can improve your business, call us on 0844 880 9900 or submit an enquiry.