Many businesses have call centres, or at least one department that makes a large volume of outbound calls. These calls may be for sales and marketing purposes, awareness raising or call-back fulfilments.
Dialler services for businesses with high volumes of outbound calls and call centres
- Maximise efficiency, minimise idle time with supreme dialler software
- Get your message across with built-in scripts
- Record the information you need with intuitive prompts
Businesses that make high volumes of outbound calls require a telecoms solution that increases outbound call efficiencies and the productivity of staff. To fulfil these requirements, Nomis Connections can provide dialler software to manage outbound calls as part of a business telecoms solution.
Regulation
Industry regulators Ofcom have strict rules and regulations that organisations making high-volume outbound calls must adhere to, or face severe legal consequences.
These rules are particularly focused at companies using dialler software to reduce the amount of abandoned calls and silent calls (also known as nuisance calls).
Further information on outbound call regulations – and how Nomis Connections can help businesses meet these regulations – can be found on the Outbound dialling regulation page.