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Medical centre customer service gets new lease of life
With an ageing system giving problems, reception staff spending far too much time handling calls that required them to constantly repeat generic information, and a complicated voicemail system that ran the risk of messages being lost or misdirected, Practice Manager Penny Borrow contacted Nomis Connections to help them source a new telephone system that would better support a busy medical centre.
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School gets greater flexibility and efficiency
The Whitegrove Primary School management team needed a key supplier who could deliver on their requirements and project manage the installation, whilst providing high levels of after-sales service and support. After assessing various propositions and potential suppliers, they chose to work with Nomis Connections, who have a track record of supplying schools throughout Southern England.
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New systems at two dealer sites with networking
The East Midlands-based main Mitsubishi agent, Chris Variava Limited, recently expanded its business, opening a new Mitsubishi dealership in Derby and relocating its Nottingham dealership to new premises. To ensure a smooth and efficient operation, Chris Variava required new telephone systems at both sites, with the ability to network the new sites with the existing Leicester dealership.
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Centralised telecommunications solution
Throughout the Jarvis Group, from the boardroom to the building site, it maintains its long held traditions of quality as a priority. Jarvis wished to replace its separate telephone systems for one centralised telecommunications solution to improve inter-branch communications and customer service.
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National library extends its communications
Ongoing expansion meant that the National Library of Wales decided to upgrade its existing Aastra system from Ascom (now known as Aastra Telecom UK) with the very latest Aastra IntelliGate IP PBX to extend its communications throughout the large site to help improve customer service and internal communications.
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