Nomis Connections has the right inbound solution for you, feature rich and scalable but without the usual capital expenditure.
If you’re looking for feature rich network services that are scalable and cost effective without the capex, and you want all this through an easy to use web interface that allows you to make changes live in an instant, we have the right inbound solution for you.
Available as Contact Point, Contact Path and Contact Pro, Nomis Connections’ inbound services need no capital outlay. Each can be set up on the network in minutes for maximum operational flexibility, and are incredibly easy to use thereby increasing the productivity of your business.
Features |
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Secure Online Management for quick and easy access | ✓ | ✓ | ✓ |
Make informed business decisions with Performance Statistics | ✓ | ✓ | ✓ |
Never miss a call with Divert on Busy / No Answer / Failover | ✓ | ✓ | ✓ |
Time of Day / Day of Week Routing to suit your business hours | ✓ | ✓ | ✓ |
Deal with weekends and bank holidays using Date Routing | ✗ | ✓ | ✓ |
Load balance your calls across teams or sites with Call Distribution | ✗ | ✓ | ✓ |
Tailor call routing according to your caller’s number with Area Based Routing | ✗ | ✓ | ✓ |
Cope with your busy periods using scalable Call Queuing | ✗ | ✗ | ✓ |
Provide callers with menu options for call routing using Auto Attendant (IVR) / Announcements | ✗ | ✗ | ✓ |
Measure advertising ROI and productivity with Advanced Call Statistics | Optional | Optional | Optional |
Use Call Recording for audit trails, compliance or training purposes | Optional | Optional | Optional |
Pick up, share and archive Voicemail across your sites or teams | Optional | Optional | Optional |
Personalise call answering according to inbound numbers with Call Whisper | Optional | Optional | Optional |
If this service is for you, please contact us whenever you’re free.
