As well as providing superb inbound call management, our service offers cutting-edge disaster recovery options designed to keep your business moving, no matter what.
Disaster recovery options can be pre-set and invoked in real time from any computer with an internet connection, or smartphone through the Inbound app. Administrators can route inbound calls to a single or series of alternative numbers, including mobiles, should your main numbers be unavailable. This can be achieved effortlessly using the simple ‘drag and drop’ feature of the web interface.
The disaster recovery element of our inbound call management service aids unsurpassed business continuity – ensuring that weather, industrial action and unseen events cause the minimum of disruption to your business in a world where you need to be constantly connected.
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The 5 simple steps to invoke your disaster recovery plan
- Log on to the Inbound portal from any device with internet access
- Click the ‘Point my number’ tab
- Click on the ‘Manage my DR’ button on the bottom right of the page
- Select the numbers you wish to invoke your DR plan on
- Click ‘Invoke DR’
Your calls are then automatically diverted by your inbound call management system according to your disaster recovery call plan.
Unable to connect to the internet?
No problem, contact Nomis Connections and our support team are able to configure your system on your behalf.
Comprehensive guides on disaster recovery, and all aspects of our inbound call management service, are available through our training videos.