Our expert sales team ascertain and understand your business requirements through a free initial consultation.
We then match these requirements against our quality products and services, and hand-pick the components that form the best solution for your business in terms of both technical ability and value for money.
Once a tailor-made solution is established, we will contact you to confirm the assessment criteria.
We form a free written proposal that includes your business requirements and the unique solution that best fulfils them. We then demonstrate the solution to you, provide you with relevant references and invite your questions so that an agreement can be reached.
When you decide Nomis Connections is the solution for you we assign you a committed project manager, conduct a site survey if necessary and place orders for your business lines and numbers, and business broadband connectivity. Alongside this, we create design and programming specifications unique to your business needs.
Once ready for delivery, our skilled and experienced installation team implement your business telecoms solution in accordance with your design and programming specifications with the minimum of disruption to your activities.
We then test and label your lines and services to ensure your solution is working at full capacity.
Once your telecoms solution is fully functional we provide in-house and online training, alongside user manuals, before signing off your project using our strict sign off procedure.
Post-delivery, we provide you with a concise monthly bill, encompassing all elements of your solution.
We assign you a dedicated account manager who will be your main point of contact for all your business telecoms needs.
Our knowledgeable staff at the Nomis Support Desk are available to take any queries you may have, as well as assist you with any alterations via remote support and configuration, and on-site assistance if necessary.
Did you know?
96% of telephone system issues can be resolved remotely when reported to the Nomis Support Desk?
What’s more, downloadable user guides, video training guides and frequently asked questions (FAQs) are available to you at any time in the Nomis Support Centre.
Now you can relax. Every telecoms solution we provide comes with a year’s complimentary support and maintenance. Our support team are available 8am-8pm, Monday-Friday as standard. After your first year with us, we offer a range of support and maintenance agreements designed to suit you.
At any stage of this process, please feel free to browse our references.
Would you like your business telecoms services provided by Nomis Connections? Contact us