Call recording does not have to be expensive. Nomis Connections can provide your business with a dedicated call recording service that is capable of recording tens, hundreds or even thousands of calls, in high-quality, that can be recalled at will.
Why record calls?
- For legal compliance
- For training, administration and audit purposes
- For clients to view a unified front to the business
- To ensure clients receive the best service possible
- To protect staff from harmful or abusive calls
What’s more, we are able to offer you this service for supreme value for money.
How does dedicated call recording work?
Our dedicated call recording services contain both hardware and software elements. The hardware is placed on your network to provide the call recording facility, while the software provides the service that can permits user access and management.
The service can be set to record a selection of, or all calls – both inbound and outbound.
Did you know?
Our dedicated call recording software can be installed on an existing business phone system, or implemented on a new system as part of a business telecoms solution.
Services provided by Nomis Connections with built-in call recording functions
As well as our dedicated call recording services, several of our other services come with call recording functions built in.
- Our fully-managed business VoIP service offers complete or selective call recording. Calls that are not due to be recorded can be recorded ad hoc if necessary. This service allows recordings to be stored online for up to six months or downloaded to your system to be kept indefinitely.
- Our call logging software boasts call recording software that twins with call logs. Administrators and users with access can search the appropriate log or logs, play the recording and add notes to the file – all via the interface.
- Inbound calls can be recorded using our inbound call management service – perfect for businesses with an inbound call centre or service centre.
Do you need call recording in your business? Contact our experts to discuss your specific needs.