Businesses are always seeking ways to record and analyse information to improve efficiencies, aiding both staff and customers alike. Maximising the efficiency with which inbound and outbound calls are handled forms part of this search.
Log your calls, review your results
At Nomis Connections, we can supply your business with TIM Plus – our dedicated call logging and analytics service.
How can call logging benefit your business?
- Control costs by monitoring the usage of your business phone system
- Ensure maximum return on investment – rich call logs and statistics aid effortless call management
- Manage and review your calls for training, legal or audit purposes
- Learn the true value of a missed call and assess if your business has a sufficient number of lines
- Improve the handling of inbound and outbound calls – ensure you never have an abandoned call
- Provide an informed and competitive environment, internally and externally
- Protect your system from misuse and unwanted intruders

